What can I do on Members Online?

Members Online allows you to manage your membership 24/7. You can:

  • Check and update contact details
  • Make claims
  • View your Extras limits
  • View correspondence.
  • Access your Policy Summary
  • Access your Membership Summary
  • Make a premium payment with Visa, Mastercard and Apple Pay.


Not registered? You can register online.

Now accepting Apple Pay!

How do I use Apple Pay in Members Online?

Apple users can make a premium payment with Apple Pay in Members Online. Want to learn more? Visit https://support.apple.com/en-au/HT204506 

How do I make a premium payment in Members Online?
  1. Log in to Members Online
  2. Click 'billing and payments' in the menu located on the left-hand side of the screen
  3. Select 'premium payments' in the dropdown menu
  4. Tap 'pay now'
  5. Enter the amount you would like to pay
  6. Select Credit Card or Apple Pay and follow the prompts

Common questions